Health & financial wellbeing in one portal 24/7 GP access and mental health support Salary access and thousands of discounts One branded platform for your workforce
Last updated: 13 June 2026
These Terms and Conditions (“Conditions”) govern the supply of the Perks Direct service to business customers. Perks Direct is a trading name of Benefits Direct Limited, a company incorporated in England and Wales with registered company number 12498610, whose registered office is at 81 Joel Street, Northwood Hills, HA6 1LL. They form part of the agreement between the Customer and Perks Direct, alongside the relevant Subscriber Agreement.
In plain terms, this is a summary of how we work together when your business subscribes to Perks Direct — the full Subscriber Agreement sets out the detail.
Defined terms used in these Conditions — including “Agreement”, “Billing Period”, “Charges”, “Customer”, “Service”, “User” and “Subscriber Agreement” — have the meanings given to them in the full Subscriber Agreement. References to writing include email. The words “include” and “including” are without limitation.
These Conditions apply to the Agreement to the exclusion of any other terms the Customer seeks to impose. Submission of an Order constitutes an offer by the Customer to receive the Services in accordance with these Conditions. Any quotation is valid for 14 Business Days and does not constitute an offer.
The Agreement comes into force on the Commencement Date (or the date the first payment is received) for a minimum term of 24 months, and continues until terminated in accordance with these Conditions. The Customer may terminate at any time, provided it pays the outstanding pro-rata term in full, including VAT, within 14 days of notice. Either party may elect not to renew by giving at least 30 days’ notice before the end of the term. This also applies to 3- and 5-year contracts.
Perks Direct will supply the Services with reasonable care and skill, enter into arrangements with retail and service partners, negotiate deals, and use reasonable endeavours to provide an attractive selection of goods and services from reputable suppliers. Performance dates are estimates only. Deals are provided on an “as is” basis, and Perks Direct makes no warranty as to the availability, quality or suitability of any specific deal or supplier.
The Customer will co-operate with Perks Direct, comply with applicable laws, provide the User Data and Customer Materials required in a timely manner, make Users aware of the User Terms and Conditions, and use reasonable endeavours to promote the platform to its Users. The Customer will not re-sell access to the platform without prior written consent.
Except for rights expressly granted, nothing in the Agreement transfers either party’s intellectual property to the other. Perks Direct retains ownership of all Perks Direct IPRs; the Customer retains ownership of the Customer Materials and grants Perks Direct a licence to use them for the purpose of providing the Services. Each party gives the other certain indemnities in respect of third-party IP claims, subject to the conditions set out in the full Agreement.
The Customer will pay the Charges as set out in the Subscriber Agreement, exclusive of VAT. Invoices are issued by email and are payable within the agreed Invoice Payment Terms (or, if none, within 14 days). Late payment accrues interest at 6% per annum above Barclays Bank base rate, and Perks Direct may suspend or reduce the Services until payment is made in full. Perks Direct may increase the Charges after the Initial Term on not less than 60 days’ written notice.
Each of the Customer and Perks Direct acts as a data controller in respect of personal data of Users, and will comply with applicable data protection law. Each party will notify the other of any relevant complaint or communication and work together to remedy it. The Customer warrants that appropriate consents have been obtained from Users to allow Perks Direct to process their data in connection with the Agreement.
Perks Direct is not liable for loss of profits, sales, business, contracts, anticipated savings, goodwill, data, or any indirect or consequential loss. Perks Direct’s total liability arising under the Agreement is limited to 100% of the Charges paid and/or payable by the Customer during the relevant term. Nothing in these Conditions limits liability that cannot be limited by law.
Either party may terminate with immediate effect on a material breach that remains unremedied for 5 Business Days after notice, or on the other party’s insolvency. Perks Direct may suspend the Services in such circumstances. On termination, all Charges for the Initial Term become immediately due, outstanding invoices must be paid, no refunds are due, and licences granted under the Agreement cease.
Neither party is liable for failure or delay caused by events beyond its reasonable control (force majeure). The Customer may not assign its rights without consent; Perks Direct may assign freely. The parties will keep the terms of the Agreement confidential. The Agreement is the entire agreement between the parties and may only be modified in writing. No third party has any right to enforce its terms. The Agreement is governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
This is a summary of the key terms. The full Subscriber Agreement and Conditions apply to all business customers and prevail in the event of any conflict. For a full copy, contact admin@perksdirect.co.uk.
Perks Direct is the trading name of Benefits Direct Ltd · Company No 12498610 · ICO Reg C1397758.
